Frequently Asked Questions

What is Deposit Anywhere?

Deposit Anywhere is a new feature within our banking app, SCCU Mobile, that allows you to deposit cheques by taking a photo of them and submitting them to us, anywhere, day or night.

How do I get Deposit Anywhere?

Deposit Anywhere is available within our free banking app, SCCU Mobile. Learn more and download it for free today.

How do I use Deposit Anywhere?

Depositing a cheque with Deposit Anywhere is easy. Open SCCU Mobile, tap the “deposit” button, select the account you’d like the funds deposited to, enter the amount, take a photo of the front and back of the cheque, confirm the details and tap “submit”. The funds will then be deposited securely into your account.

Are there any fees for using Deposit Anywhere?

No. There are no fees to use this service.

What types of cheques can I draw on?

You can deposit cheques payable in Canadian Dollars and drawn at any Canadian financial institution. They must be payable to, and endorsed by, the account holder.

How will I know if there is an issue with my deposit after I submit the cheque?

In the rare circumstance that there is an issue with the deposit after you receive confirmation during the deposit process, you will be contacted by us.

Do I have to mail in the cheques afterwards?

No. Once you have submitted the cheques using Deposit Anywhere, you should not send the cheques to the branch.

What should I do with my paper cheques afterwards?

  • Write "deposited" across front of cheque
  • Store it for 90 days (do not send it to us)
  • Destroy the cheque between 90-120 days.

What happens if I enter the wrong amount by mistake?

Sometimes mistakes happen. But not to worry, we will double check all the information to ensure the right amount is deposited quickly and securely into your account, just like we do if you deposit through the ATM. If you do have any questions about the cheques you submit, you can contact us anytime and we'll be happy to assist you.

Can I use the funds straight away?

Similar to deposits at an ATM or in the branch, standard holds on items apply and the funds will require time to clear.

Is depositing cheques with a mobile phone safe?

Yes. As a feature of SCCU Mobile, Deposit Anywhere meets the same high standards as our mobile and online banking services.

 

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